FAQ
What areas do you service?
We service the Atherton Tablelands, from Mareeba to Millstream Kuranda to Kureen, Upper Barron to Barrine and everywhere in between!
What is the difference between an estimate and a quote?
Electrical quotes are typically provided as a fixed price. However, in many cases, it can be challenging to give a definitive cost for electrical work until the job begins. This is because of potential latent conditions—unforeseen issues that couldn’t reasonably be identified during the initial inspection or quoting process. Additionally, some projects may require extra materials or labour to ensure safe and compliant completion.
On the upside, this flexibility can benefit our clients. If certain materials or labour are ultimately not needed, we adjust the final invoice to reflect the reduced costs—meaning you only pay for the work actually completed.
Do you install Starlink systems?
Starlink is rapidly gaining popularity for delivering high-speed internet to rural and regional areas, and it’s no surprise that many Atherton Tablelands residents are making the switch. Unlike traditional providers, Starlink installation can be a little more complex—it may require custom brackets, additional cabling, and specific fittings depending on your property’s layout and the dish placement.
At Smart elec, we make Starlink setup simple. Our experienced electricians handle the entire installation process, ensuring your system is up and running quickly and safely.
Contact us today for a free Starlink installation estimate in the Atherton Tablelands!
Do you assist with Ergon defect notices?
Getting an Ergon defect notice—especially one marked as major—can be stressful. At Smart elec, we specialise in helping homeowners and businesses across the Atherton Tablelands and surrounding areas resolve electrical defects quickly and safely.
Our licensed electricians will assess the issues identified by Ergon and carry out the necessary repairs to ensure your electrical system is compliant, functional, and safe.
To get started, simply give us a call and provide a copy of your defect notice. We’ll arrange for one of our Estimators to visit your property and provide a detailed, obligation-free quote for the required work.
Do you install EV chargers?
The future of transportation is electric, and more residents across the Atherton Tablelands are making the switch to electric vehicles (EVs). To keep your EV fully charged and ready for the road, a professionally installed home EV charger is essential.
At Smart elec, our licensed electricians specialise in EV charger installation tailored to your vehicle and property. Trust us to deliver safe, reliable, and efficient charging solutions—keeping your electric car ready for whenever you are.
Do you fix generators?
Living in a regional area like the Atherton Tablelands means reliable backup power is essential. When power outages strike, a well-maintained generator can keep your home or business running smoothly. But if your generator isn’t working properly, it could leave you in the dark.
If you’re experiencing issues like inconsistent power, strange noises, or failure to start, it’s time to call the experts at Smart elec. Our experienced team can diagnose and repair generator problems, ensuring you’re prepared for the next outage.
Why do my smoke alarms keep going off?
Smoke alarms save lives, but false alarms can be frustrating and disruptive. If your smoke alarm keeps going off for no clear reason, it could be due to dust, insect interference, or internal faults. Common causes of nuisance smoke alarms include buildup on the sensor, outdated units, or incorrect placement.
You can try cleaning the area with a vacuum and a damp cloth—especially around the ceiling, which often collects dust. However, if the alarm continues to trigger without cause, it’s time to call Smart elec. Our qualified electricians will inspect your smoke alarm system, identify the issue, and replace faulty units if needed to keep your home safe and compliant with Queensland smoke alarm legislation.
Why does my motorhome or RV have no power?
Exploring the Atherton Tablelands in your motorhome or RV should be relaxing, not stressful. If your RV won’t connect to 240V power, it can leave you without essential appliances like air conditioning, fridges, or cooking facilities.
If your caravan, RV, or mobile home electrical system isn’t working as it should, get in touch with the licensed electricians at Smart elec. We’ll diagnose the problem and get you powered up again—fast. Often, it’s a simple fix, but ignoring it could lead to bigger electrical issues or even safety risks.
Don’t leave it to chance—call Smart elec for reliable RV electrical repairs across the Atherton Tablelands.
Why do I have no hot water?
Running out of hot water during a shower—especially in winter—is far from ideal. If your hot water system has stopped working, it could be due to a range of issues, from minor faults to major system failures.
At Smart elec, our licensed and experienced electricians can inspect your hot water system and, in many cases, repair the issue on the spot. If an immediate fix isn’t possible, we’ll provide clear advice on the next steps—whether that means ordering replacement parts or installing a brand-new hot water unit.
Do you charge for apprentice labour?
At Smart elec, we believe that apprentices are the future of the electrical industry. That’s why we’re committed to providing valuable on-the-job training to help them develop the practical skills and industry knowledge needed to become fully qualified electricians.
You’ll often see one of our electrical apprentices working alongside a licensed electrician on-site. Rest assured, apprentices are not charged at the full labour rate, and their involvement often helps us complete jobs more efficiently thanks to the extra support.
By choosing Smart elec, you’re not only getting quality service—you’re also supporting the next generation of skilled electricians.
Give us a ring!
- Local tradespeople
- Experienced & knowledgeable
- Professional service every time